POLICIES
Lair of Dragons guarantees all of our reptiles will arrive alive and healthy. Live arrival can only be
guaranteed when transit temperatures are between 40 and 90 degrees F.
All deliveries must be signed for and received by the customer on first attempt of delivery or our
guarantee is void.
 We are not responsable for animals left on door step or missed deliveries.  Please be
sure to have someone home at time of delivery.

Lair of Dragons guarantees the health of all of our reptiles & snakes (expect for rescues) for no more
that 15 days upon arrival. If you notice a problem or have a concern it is your responsibility to contact
us immediately, if not the guarantee will be voided.  Providing you have the right set up with correct
temperatures, lighting and diet we will stand behind the guarantee. A picture of your set up may be
asked of you. Any DOA's must be reported to us within 2 hours of arrival and kept till further notice.  
We will refund your money minus shipping cost or send a replacement of a similar animal if you choose.

Lair of Dragons would like you to note that we are unable to guarantee the colors of your reptile. We
do provide pictures of the parents and the linage when possible. The colorations has too many
variables for us to be able to guarantee that off springs will turn out looking like their parents.  Too
many times have we seen colorful babies turn dull and dull babies turn bright so with that in mind we
can not and will not  guarantee color.        
ORDERING
Purchases can be done over the phone, e-mail or through our website.  You may also come and pick out
your animal, just give us a call and we will set up a day for you to come out.
SHIPPING
Charges are per box and not per reptile. Orders will be sent over night. We do not ship to P.O. Boxes,
we must have a physical address. We currently use UPS Next Day or Fed Ex Overnight. The cost of the
delivery can and will vary depending on the type of service used but cost is  $35.00-$60.00 for average
size packages.  Please keep in mind you may have to pick up your package at the post office. The cost
of shipping depends on your zip code and please let us know what day you would like to receive your
carrier will be directed to the delivery company and not Lair of Dragons. Their are times and places
where delivery next day is not guaranteed. For exact cost of shipping contact us with your zip code.  
Please Note:  We usually only ship Monday through Thursday, if you need shipment on another day,
contact us first.
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        PAYMENTS
We except Pay Pal, credit cards and U.S postal Money orders. Be sure to send priority mail with
delivery conformation so it can be tracked. WE DO NOT ACCEPT PERSONAL CHECKS.
            DEPOSITS and REFUNDS
Deposits are welcome to hold a reptile(s) under the following terms:  On any amount under $250.00
(shipping not included) a deposit of at least 50% of the selling prices is required to hold the reptile and
the remaining balance needs to be paid in full within 10 days of the deposit unless another arrangement
has been agreed to on behalf of the buyer and seller. On any amount over $250.00 payment plans are
available.
See Payment Plans.  
Refunds on deposits are understandable and are allowed under the following terms: You will receive the
remaining balance minus 20% of the selling price and any fees that may have been charged through
Pay Pal or Credit Cards or the buyer can have the refund as Credit with Lair of Dragons and the buyer
can use credit for a future purchases. The terms of  refunds on Payment Plans are listed below.  
 
        PAYMENT PLANS
Arrangements can be made to set a payment plan for any amount over $250.00 (shipping not included)
under the following guidelines:
Amounts over $250.00 to $500.00 require at least 30% down and the remaining balance paid in full
within 30 days.
Amounts from $501.00 to $1000.00 require at least 25% down and the remaining balance paid in full
within 60 days.
Amounts over $1000.00 require at least 20% down and the remaining balance paid in full within 90
days.   
There are
No Refunds on payment plans . Lair of Dragons has the right to refuse payment plans on
any reptile or supply listed for sale.